FAQ

Frequently Asked Questions (FAQ)

1. Product Information

Q: From what material is Novadek made?
A: Novadek products are made from EVA (Ethylene Vinyl Acetate) foam, a durable, lightweight, and versatile material.

Q: Is Novadek waterproof?
A: Yes, Novadek is designed for outdoor applications and is resistant to water. However, it is not intended for prolonged underwater use.

Q: Is Novadek easy to clean?
A: Absolutely! Novadek is made from closed-cell foam, meaning water and dirt do not penetrate the material. Dirt stays on the surface and can be easily cleaned with a sponge and soap.

Q: Is it easy to stick?
A: Yes, Novadek is designed for easy installation.

Q: What are the instructions to stick Novadek?
A: Follow these simple steps for installation:

1. Ensure the surface area is flat and clean.
2. Degrease the surface using acetone or white alcohol.
3. Peel off the backing tape from the adhesive.
4. Carefully stick the product onto the prepared surface, pressing firmly to secure it.

2. Custom Orders

Q: Do you take custom orders?
A: Yes, we do! Simply visit the "Custom" collection on our website and send us a message with your requirements. Generally, we need your dimensions or a drawing if the shape is complex. Once we have the details, we’ll get back to you with a price estimate.

3. Shipping and Delivery

Q: Do you offer international shipping?
A: Yes, we do! We offer both postal service and express courier options to ship internationally. Shipping fees and delivery times will vary depending on your location.